What Our Customers Say
What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve.
I couldn't be happier with the work Michael has done for me. I managed the property by myself for 15 years, then I picked a frightful tenant, and Michael took over. He was amazing. A life saver.
Trina Wilson is a wonderful agent and a pleasure to work with. After meeting with a few agents we knew Trina was the one from her friendly down to earth personality to her market knowledge and competitive edge at all times she focused on what she could do for us and the highlights of our property where other agents focused on only telling us how good they were. Trina was always efficient with her communication and had a contract of sale on our house in 19 days allowing us to move ahead with the next chapter of our lives. Trina was an absolute delight with her friendly bubbly personality, we would highly recommend her to anyone looking to sell their property.
Adam personally approached us as he was aware that we would be listing the property in the coming months.
We were impressed by his initiative and approachability, along with his professionalism.
It was a pleasure to deal with Adam, and we would have no hesitation in recommending him to family and friends.
Eileen Finlayson. Mt Warren Park
We cannot rate Narelle Kohout highly enough as a real estate agent. She is fabulous. When first interviewing agents for the sale of our first home, she came in and she knew her business. We had several agents come in and start talking down the area and the style of house and it was clear that they were trying to set us up for a low sale price. Narelle was NEVER negative. She was open, honest and she knew what our house was worth right from the beginning and she proved that by not only getting more for our house than expected but more than a lot of houses in our area. When organising our open houses, she even lent us a cat cage so we could take our lovely cat Chloe out for the opening. Attention to detail. The photos were great. The scene was set. And our house sold. Brilliantly all because of Narelle. She worked tirelessly behind the scenes, talking to potential buyers. She always kept us in the loop. Even on the smallest lead. We knew what was happening. Weekly reports are one thing but the personal touch is another. Bubbly and cheerful have their place but when put beside skill and knowledge, you get a realtor that is just fantastic at what they do. You get Narelle.
If you are thinking of selling your home, then you can’t go past Narelle. She is just the loveliest person and she is a fantastic real estate agent. We can’t recommend her enough for making something so stressful seem so easy.
Sharon & Robert Novak
Being aware of her extensive knowledge and experience within the Real Estate industry, I contacted Lisa Moore. I found her to be professional, kind, courteous and helpful throughout the entire process. Lisa's strong work ethics provided me with great reassurance as I was confident in her abilities to establish and maintain excellent customer client relationships to gain interest in the sale of my property. Lisa was excited to follow our families journey and continued too help us with finding a rental property. As a result, we have continued our relationship with LJ Hooker.
As our property was a 12 hr drive away we received all the help and support from Vanessa to make things happen when our own property management company failed to do so. She made us aware of issues such as Airconditioning issues, broken tiles and about the tennants that were in there. We weren’t aware of these things and she supported us in making things happen. Vanessa was always ringing to let us know how things were progressing and what the next step was. We were never left in the dark Vanessa is extremely professional and knows how to sell a house in a way that will get it sold and for the best price. If we were to have kept it I would have definitely asked them to be the property managers. Vanessa and her team were a blessing to us when we needed them. Thank you Vanessa
Adrian & Tina - Eagleby
Adam was truely professional from initial phone introduction through all negotiations and frustrating property issues through to buyer negotiations. Communication would have to be an overwhelming strong characteristic that made me as the seller feel like I was in good hands. THANK YOU!
Lisa was always excellent at keeping us informed and updated on where things were, even if that meant just letting us know there was 'nothing new to report'. We appreciated how quickly we were contacted with feedback on our open homes, walk-throughs or even phone inquiries. Thank you for making this such a pleasant experience.
Rob & Sarah
We recently purchased a property through Narelle at LJ Hooker Beenleigh and found her to be professional at all times. She was able to answers all the questions relating to the property and any that she wasn’t 100% sure about she got back to us within 24 hours. We would have no hesitation in engaging Narelle for any real estate needs in the future.
Kel & Miranda
After considering a few agents for the Waterford QLD area, we opted for Trina and the LJ Hooker team based on her proven sales record, great communication and market knowledge. Trina was able to deliver and secured an excellent price for our property after only two weeks in a very tight/declining market. The after sales support by Trina, and her PA, Cara, was also first class. This was very much appreciated since are based in WA and needed a local team to help us! We highly recommend Trina!
Gunter & Mary Muller, WA
Trina Wilson took initiative by door knocking our home with a possible prospective buyer. Within 15 minutes of talking with Trina, I felt at ease and confident we might be able to take the next step in our lives by being open to the possible sale of our home without previously being on the market. Trina came through our home that afternoon giving an estimate of market value. From the initial contact made Thursday afternoon to buyers inspecting Sunday morning we were negotiating a contract offer from the Monday with a deal reached the Wednesday night. All of this happening in under a week, we were nervous but excited and confident we had made the right decision as from start to finish the process was seamless. Trina kept us informed every step of the way and truly had all parties best interest at heart which was apparent in her approach. I would highly recommend Trina Wilson to anyone buying or selling their property.
Kylie Morrison, Shailer Park
Daniel and I would like to extend our appreciation for your professinal and honest assistance in selling our home. You definately went above and beyond what was expected, which made selling our first home a less stressful experience. We were impressed by the attention to detail and sound advice regarding the property and appreciated your personable nature, there were no hidden agendas and the service was unfaultable.
Stevie & Daniel
Adam kept me well informed after each weekend and provided feedback about the number of interested parties and comments from the prospective buyers. He was positive in his attitude and provided ongoing information regarding other properties that were for sale.
Vanessa has been nothing but polite, jovial, professional, prompt and the most pleasing real estate agent to deal with. She promised the sale would go through quickly and it did. She under promised and over delivered. She exceeded my expectations. I shall have no hesitation in the future to go back to Vanessa Crook from L J Hooker, should I need her services.
When I decided to put my house on the market I chose three local realtors to enquire about selling the property. Out of three not only did Narelle have the most professional approach but was also the only one talking the price range achievable for the property. I was very pleased with the selling strategies used and the advertisements turned out amazing which attracted a buyer for the price we wanted in only 13 days on the market. I truly appreciate and can't thank Narelle enough for all the effort and hard work put into the campaign and for achieving the best possible result.
One who can successfully do any job given to her, she is always ready to help others out with grace and dignity and she never makes anyone feel inadequate if they ask for help. Lisa is very highly thought of, she is kind, thoughtful, energetic, and her greatest attribute is her loyalty to this company. I cannot speak too highly of this young women - she deserves to be recognised for her skill and for her strength of character.
Trina Wilson is a great Real Estate Agent. She took time to understand our special needs and she sold our
property for a great price before the marketing campaign had even started. We didn't even put a For Sale
sign up at our property before Trina had it sold for a great price. This saved us time and money plus she
achieved a high price for us. Trina is a lovely person who is very knowledgeable about Real Estate and she
really cares about the customer's needs too. I would highly recommend Trina Wilson and LJ Hooker
Beenleigh to my family and friends.
Bruce Reimers, Beenleigh
I cannot speak more highly of Vanessa and her team - I am based in Victoria and selling properties remotely can present some additional challenges. Nothing was too much trouble, in addition to selling my property Vanessa went out of her way to co-ordinate the trades / services required to get the property ready for sale and provided regular updates via voice and photos. I would definitely use Vanessa again.
Can not commend Russell’s customer service skills enough, he is amazing.
Lisa is bright, bubbly, personable, and has a consistently positive outlook which is infectious for those who have the pleasure to do business with her. Her professional attitude and exceptional administrative skills ensure that we have a strong working relationship which translates too our mutual clients gaining the benefits of that working relationship with a seamless transition.
Savvy Law Conveyancing